Booked for All Nippon Airways (ANA) flights but need to know the cancellation procedure? Or would you be aware? This post will answer all of those questions concerning the ANA Cancellation Policy.

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ANA Cancellation Policy

ANA Cancellation Policy consists of the following points that you should keep in mind:

If booked through a travel agency, you must speak to them directly for cancellation (not possible from the official website).
Changes up to 24 hours before the departure are allowed.
Pay an additional charge if you cancel 24 hours after the booking time.

All Nippon Airways Refund Policy

Along with the cancellation process, you know where you stand regarding the airline’s refund criteria. The important ANA refund policies are shared as follows:

Medical Emergency
Non-refundable tickets get compensated with vouchers, which can be used for discounts on the next booking.
For a delay of more than 4 hours, All Nippon Airways will provide a complete refund.

How To Make ANA Flight Cancellation?

Now that you are aware of the policies, we will discuss how to make the actual cancellation.

Online Through Official Website

Visit the All Nippon Airways official website.
Enter your account info to log in.
Select the “Manage Booking” option.
Enter the passenger’s name & booking reference ID. Then, submit.
After submitting, a new page will open that will show your reservations. Select the option you want to cancel.
Fill out the reason you are willing to cancel. Click confirm.
Wait for the email from the airline on your cancellation process.

Through ANA Customer Service

Dial the ANA customer support number.
State your cancellation request & the reason for cancellation.
Share your information regarding booking.
The representative will provide you with all details regarding the cancellation.
After the process, you will receive mail on the cancellation request.

There is another option, which is to go to the nearest airport and make the cancellation request.

Conclusion

Hope the above article was helpful. It has important pointers for successful cancellation requests on All Nippon Airways. You know the cancellation and refund policies, so you are aware of what to expect. Book your tickets today!